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Inspect Your Order

Inspect your order upon receipt for any manufacturing error, defect, or shipping damage. Note any visible damage on bill of lading prior to signing for delivery. All claims, including but not limited to, shortages, shipping damage including concealed damage, and/or products not made to your specifications must be made within 7 days of receipt of goods. If you need to make a claim, contact Customer Service at 1-877-388-0336 immediately. Claims made after 7 days may incur charges for repair or replacement of products unless otherwise covered by manufacturer warranty.  Save your shipping carton(s). is not responsible for supplying shipping materials, cartons, etc. for warranty or non-warranty issues.

Product Warranty

All products sold by are covered by manufacturers' warranties. Warranty information for all products are included packaged in all shipments. Warranties cover replacement or repair of blinds only and are not grounds for cancellation of order(s). Report warranty issues by phone: 1-877-388-0336. Review our complete warranty policy page.

Order Errors

If or our vendors make a mistake on your order we will repair, alter, or replace the product at no charge to you. If the mistake is made by the customer either in measuring, ordering, or product selection please contact us. or our vendors can provide repair, alteration, or replacement of products at a discount. Return shipping on all returns is the responsibility of the customer. If, for some reason, you are not satisfied with your purchase, please review our Satisfaction Guarantee for further details.