You will not only find a superior level of service at BlindSaver.com, but a sincere dedication to providing quality products at a fair price. We are so confident that you will be so delighted with the quality of your product, we guarantee your satisfaction with a 30-Day Money Back Guarantee. If you are not completely satisfied please contact our customer service team at 1-877-388-0336 , and we will make every effort to correct the problem and achieve your satisfaction. If for some reason we are unable to achieve your satisfaction we will provide you with return instructions for a refund.*
All of our products are custom-made upon order to your specifications and we can only guarantee products that were measured correctly. Please make sure to carefully read our measuring instructions before ordering. If you are uncertain about how to measure a particular product or the amount of deductions or additions to width and height added by the factory please call customer service for more information.
When you purchase your blinds from BlindSaver.com, and within 30 days of your order find the same product at another retailer for less money, BlindSaver.com will adjust your purchase down 110% of the difference so you can always be confident you are receiving the absolute lowest price possible!**
To receive an adjustment on your order simply e-mail customerservice@blindsaver.com or call us toll-free at 1-877-388-0336 . You will be asked to provide the name of the merchant with the lower price. After verification of the competitors price we will immediately rebate you 110% of the difference.
| Request price match by phone: | 1-877-388-0336 Monday thru Friday, 8:00 am - 6:00 pm (MST) and Saturday, 10:00 am - 2:00 pm (MST) |
| Request price match by email anytime | customerservice@blindsaver.com |
*We offer no guarantees on measuring mistakes or incorrect option selection. In addition, due to differences in monitors and how they portray colors, products can not be returned due to dissatisfaction with color or material unless a sample was ordered first and the product arrived significantly different than the sample received. Oversized products beyond manufacturer recommend sizes are not returnable except for shipping damage and/or initial defects. Contract orders are not covered by our satisfaction or price match guarantee. All returns require prior authorization and must be returned in original condition within 30 days of receipt. Once returned you will receive a refund. Return shipping is the sole responsibility of customer. Oversized freight, expedited shipping, and handling fees are non-refundable. Custom products are subject to an 18% restocking fee if no defects are present.
**Retailers are defined as any Online Store, Catalog, Department Store or Home Center which carries window coverings. Policy does not apply to misprints or erroneous pricing by a competitor. BlindSaver.com reserves the exclusive right to determine legitimacy of competitors price as well as to not enter into a sale. Policy extends only to competitors product priced below BlindSaver.com's prices and only is applicable to final product price. For this reason, competitors who match BlindSaver.com's price are not considered legitimate.