You will not only find a superior level of service at BlindSaver.com, but a sincere dedication to providing quality products at a fair price. Every purchase from BlindSaver.com is backed by our 100% Satisfaction Guarantee. We guarantee every product is first rate quality and to be free of manufacturing defects or flaws. BlindSaver.com will immediately repair or replace any merchandise that is defective or damaged and provide for the return of the original merchandise. Additionally, many of our products are covered by our PerfectFit™ Guarantee. Now you can take the worry out of measuring for your new blinds and shades.
If you are not completely satisfied with your order, please contact our customer service team at 1-877-388-0336 within 14 days of receipt, and we will make every effort to correct the problem. If for some reason we are unable to correct the problem we will setup a return and provide you with an in-store life time credit.
- Because every product is custom made specifically for you we can not guarantee measurements unless otherwise covered by our PerfectFit™ Guarantee.
- Please spend a moment reviewing how to properly measure your windows. In addition, due to differences in monitors and how they portray colors, products can not be returned due to dissatisfaction with color, texture or material unless a sample was ordered first and the product arrived significantly different than the sample received.
- Oversized products beyond manufacturer recommend sizes are not returnable except for shipping damage and/or initial defects.
- Commercial, dealer and bulk orders are not covered by our satisfaction guarantee.
- All returns require prior authorization and must be returned in original condition within 30 days of receipt. Once returned, you will receive a store credit. Return shipping is the sole responsibility of customer. Oversized freight, expedited shipping, and handling fees are non-refundable.