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Our Hours

  • Design Consultants

  • M-F 9am - 8pm (ET)
  • SAT 10am - 7pm (ET)

  • Fiercely Dedicated Support

  • M-F 9am - 8pm (ET)
  • SAT 10am - 7pm (ET)

PerfectFit™ Exchange Guarantee

WE'VE GOT YOU COVERED WITH FREE EXCHANGES

Take the worry out of ordering custom blinds online with BlindSaver's exclusive PerfectFit™ For You guarantee. This guarantee is included with your purchase of any blind or shade displaying our PerfectFit™ For You seal. If your new blind does not fit due to your measuring error, you may return the product and we will replace it free of charge. We even pay for return shipping for your old blind.

This guarantee covers up to 4 remakes per household per lifetime and the exchange will be for the same product at a different size or mount. If there is a current difference in price due to a sale price change, or price increase, or the size is larger, you only pay the difference in price. Please note, refunds are not offered under this guarantee. The exchange must occur within 30 calendar days after receipt of your order


Call us toll-free at 1-877-315-2034 or Contact Us to get the process started.


Exclusions

  • Motorized blinds and shades
  • Oversized shades (over 96" wide and 96" in length for vertical blinds)
  • Horizontal sheers
  • Vertical cellular shades
  • Commercial and volume orders

    A commercial order is any order delivered to a non-residential address. A volume order is any order which includes a volume discount.



Satisfaction Guarantee

Not satisfied with the style, color or features of your new custom window covering? Under our Satisfaction Guarantee, we can place a new order for you for up to 4 window coverings per household per lifetime at a 50% discount off the current regular price (oversize shipping fees also apply). But first, we'll help you order free samples to make sure your replacement blind is better suited to your style. We must order the new blinds within 30 days after receipt of your order.

For measuring errors, see our PerfectFit™ Exchange policy.

Please note that commercial and volume orders are excluded. A commercial order is any order delivered to a non-residential address. A volume order is any order which includes a volume discount.



Modified — March 4, 2019