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Our Hours

  • Fiercely Dedicated Support

  • M-F 9am - 8pm (EST)
  • SAT 10am - 7pm (EST)

Shipping Policies

Free Shipping

Simplify your ordering experience with free shipping from We provide free shipping within the 48 contiguous United States. Exclusions apply.

Shipping Information offers free standard ground shipping on all orders shipped within the contiguous United States. Any additional shipping surcharge is not included. Free shipping does not include oversized freight or shutter orders.

  • Orders are shipped via (UPS) United Parcel Service or (FedEx) Federal Express.
  • Shipments cannot be made to PO Box addresses.
  • Expedited shipping, including 2nd day and overnight air, can be applied at checkout.
  • Oversize freight orders, typically shipped via common carrier, will incur a freight surcharge.
  • Freight surcharges apply to all shipments to Hawaii and Alaska.
  • Due to package weight, free shipping does not include shutter orders.
  • Charges are assessed on each shipment group so more than one surcharge fee may be applied to one order.
Shipping & Production


Shipping or Freight Surcharge

Most Blinds & Shades


Over-sized Items (typically over 96" in width)*

$35 - $200**

Vertical Blinds (most are over 96" in width or height)*

$35 - $200**


Production & Shipping Time

Most Blinds & Shades

8 - 12  days

Over-sized Items (typically over 96" in width)*

13 - 19  days

*Over sized freight size requirements vary by brand. **Over sized freight surcharges vary by brand.

Alaska and Hawaii

Shipping to Alaska and Hawaii may be offered at a flat rate of $65 to $200 (depending on brand) for each window treatment. An additional surcharge, listed in the section above, will be applied for oversized shipments. Additional shipping costs will be applied for shutter orders. All shipping fees are calculated at time of order and provided during the checkout process.

Sales Tax Information

Applicable sales taxes are applied on orders for states that charge a sales tax. Sales taxes are based on the ship to address and are calculated at time of order and provided during the checkout process.